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Saturday, April 11, 2015

Allstate rolls in a mobile claim office to assist Rochelle area homeowners impacted by tornado damage

Allstate Insurance Mobile Claims Centers arrive in Rochelle to make filing claims easier

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Allstate Insurance Company has set up a Mobile Claims Center to help policyholders in the Rochelle area following the recent tornado damage.

These self-contained motor coaches are equipped with generators, satellite technology and high-speed internet connectivity so Allstate’s National Catastrophe Team can set up temporary claim locations and provide policyholders claim support in areas hardest hit by the storm.

“Many of our customers may be in their neighborhoods clearing debris and trying to see what they can salvage,” said Alice Byrne, Midwest Region Field Senior Vice President. “We are bringing this mobile claim office as close to them as we can. By visiting an Allstate Mobile Claims Center, customers will be able to start the claims process and ask questions about their claim.”

The current Allstate Mobile Claims Center location as of Sat., April 11 is as follows:

Rochelle Township High School

1401 Flagg Rd.

Rochelle, IL 61068

Hours of operation:

Mon-Fri: 8 a.m. - 6 p.m.

Sat and Sun: 8 a.m. - 5 p.m.

Hours of operation for the Mobile Claims Center are Monday through Friday, 8 a.m.-6 p.m., and Saturday and Sunday, 8 a.m.-5 p.m. The hours and locations of these units are subject to change, so please check for updates by visiting

Allstate policyholders whose homes or automobiles have been damaged or destroyed by the recent [tornado, wildfire, hurricane] can also contact Allstate by visiting their local agent, calling 1-800-54-STORM (547-8676), visiting a Mobile Claims Center, or logging

The Allstate Corporation (NYSE: ALL) is the nation’s largest publicly held personal lines insurer, protecting approximately 16 million households from life’s uncertainties through auto, home, life and other insurance offered through its Allstate, Esurance, Encompass and Answer Financial brand names. Allstate is widely known through the slogan “You’re In Good Hands With Allstate®.” The Allstate brand’s network of small businesses offers auto, home, life and retirement products and services to customers in the United States and Canada. In 2014, The Allstate Foundation, Allstate, its employees and agency owners gave $34 million to support local communities. Allstate employees and agency owners donated 200,000 hours of service across the country.

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